Current Vacancies

Experienced Commercial Maintenance Plumber

About the Role:

We are seeking an experienced and skilled Plumber / Installer with expertise in commercial plumbing systems and Legionella compliance to join our growing team.

This is an exciting opportunity for a motivated professional who takes pride in delivering high-quality work, ensuring safety standards, and supporting clients with reliable and compliant water systems.

Key Responsibilities:

• Carry out installation, maintenance, and repair of commercial plumbing and heating systems.
• Install, service, and maintain hot and cold-water systems, sanitary ware, pipework, valves, pumps, and other plant equipment.
• Complete water hygiene tasks, including temperature monitoring/maintenance
• Diagnose and resolve plumbing faults quickly and effectively.
• Ensure all work complies with health & safety, building regulations, and water hygiene standards.
• Provide clear and professional communication with clients and site managers.
• Keep accurate records, reports, and certifications where required.

What You’ll Need:

• NVQ Level 2 or 3 in Plumbing (or equivalent).
• Legionella Control / Awareness
• Previous experience working in the commercial sector / operational buildings, and working on project programmes
• Excellent work history in plumbing of water systems, including removal of dead legs and working with copper, plastic pipework and installations.
• Experience in carrying out planned and remedial maintenance work, including TMV servicing.
• Unvented hot water qualification
• Strong fault-finding and problem-solving skills
• Full UK driving licence (required).
• Good communication, teamwork, and customer service skills.
• Pass a DBS check
• Full and valid UK Driving Licence

Desirable (Not Essential)

• Gas Safe registration (commercial/domestic).
• Electrical knowledge
• Ability to read and interpret technical drawings and schematics. 

What We Offer:

• Competitive rates of pay – £16-£19p/h
• Company vehicle, phone, and uniform
• Supportive team environment
• Ongoing training and career development
• Variety of work across high-profile commercial clients
• Job security with a well-established company
• Company pension scheme
• Welplan (Sickness and Death In Service scheme)

Experienced Helpdesk Coordinator

About the Role

As part of our busy Helpdesk team, you will play a key role in delivering both reactive and planned maintenance services across a wide range services trades, including heating, gas, plumbing, air conditioning, ventilation, and general mechanical and electrical services.

Your day-to-day responsibilities will include liaising with customers via phone, email, and web-based portals, allocating and prioritising jobs, coordinating engineers, completing administrative tasks, and ensuring work is delivered in line with customer SLAs.

Key Responsibilities

• Responding to incoming calls and emails from clients and engineers
• Logging jobs onto our CAFM system
• Scheduling and rescheduling reactive and planned works for engineers
• Ordering parts and raising purchase orders
• Coordinating with subcontractors when required
• Providing clients with updates by phone, email, and online portals
• Track daily job progress, and chase outstanding works and paperwork
• Delivering excellent customer service at all times
• Monitoring open jobs and aged work in progress
• Keep clients updated on job progress, delays and completions
• Assisting with documentation to support invoicing processes
•  

Working Hours

• Monday–Thursday: 8:00 am – 5:00 pm
• Friday: 8:00 am – 4:30 pm
• 1-hour lunch break each day, with a ½-hour flexible finish time.

What You’ll Need

• Experience in planning and scheduling for remote and multi-site field engineers
• Strong telephone communication skills with a professional approach to clients and colleagues
• Good understanding of CAFM and helpdesk processes
• A solid understanding of customer needs and expectations, including SLAs and KPIs
• Ability to assist with escalations and site issues
• Proficiency with Office 365, including Excel and Word, plus strong general IT skills
• Strong administration and teamwork – essential
• Excellent customer service and interpersonal skills
• Strong multitasking, problem-solving, and organisational abilities
• Keen attention to detail

What We Offer

• Competitive salary £26-£29k dependant on experience
• A supportive and friendly team environment
• Ongoing training and professional development opportunities
• A varied workload with high-profile commercial clients
• Long-term job security with a well-established company and stable contracts
• Company pension scheme
• Onsite parking