About Us
Murray Building Services is a growing commercial and industrial building services and maintenance provider with a group turnover in excess of £10 million.
Established for 25 years with over 50 employees, we are continuing to grow, which has resulted in another exciting opportunity for an enthusiastic and experienced commercial plumber.
We are seeking an experienced and skilled Plumber/Installer with expertise in commercial plumbing systems and Legionella compliance to join our growing team.
This is an exciting opportunity for a motivated professional who takes pride in delivering high-quality work, ensuring safety standards, and supporting clients with reliable and compliant water systems.
Current Vacancies
Experienced Commercial Maintenance Plumber
Key Responsibilities
- Carry out installation, maintenance, and repair of commercial plumbing and heating systems.
- Install, service, and maintain hot and cold water systems, sanitary ware, pipework, valves, pumps, and other plant equipment.
- Complete water hygiene tasks, including temperature monitoring/maintenance
- Diagnose and resolve plumbing faults quickly and effectively.
- Ensure all work complies with health & safety, building regulations and water hygiene standards.
- Provide clear and professional communication with clients and site managers.
- Keep accurate records, reports, and certifications where required.
Skills & Experience Required
- NVQ Level 2 or 3 in Plumbing (or equivalent).
- Legionella Control / Awareness
- Previous experience working in the commercial sector / operational buildings, and working on project programmes.
- Excellent work history in plumbing of water systems, including removal of dead legs and working with copper, plastic pipework and installations.
- Experience in carrying out planned and remedial maintenance work, including TMV servicing.
- Unvented hot water qualification
- Strong fault-finding and problem-solving skills.
- Good communication, teamwork, and customer service skills.
- Pass a DBS check
- Full and valid UK Driving Licence
Desirable (Not Essential)
- Gas Safe registration (commercial/domestic).
- Electrical knowledge
- Ability to read and interpret technical drawings and schematics.
What We Offer
- Competitive rates of pay – £16-£19p/h
- Company vehicle, phone, and uniform (for business use only)
- Supportive team environment
- Ongoing training and career development
- Variety of work across high-profile commercial clients
- Job security with a well-established company
- Company pension scheme
- Welplan (Sickness and Death In Service scheme)
Experienced Helpdesk Coordinator
About the Role
As part of our busy Helpdesk team, you will play a key role in delivering both reactive and planned maintenance services across a wide range of services trades, including heating, gas, plumbing, air conditioning, ventilation, and general mechanical and electrical services.
Your day-to-day responsibilities will include liaising with customers via phone, email, and web-based portals, allocating and prioritising jobs, coordinating engineers, completing administrative tasks and ensuring work is delivered in line with customer SLAs.
Key Responsibilities
- Responding to incoming calls and emails from clients and engineers
- Logging jobs onto our CAFM system
- Scheduling and rescheduling reactive and planned works for engineers
- Ordering parts and raising purchase orders
- Coordinating with subcontractors when required
- Providing clients with updates by phone, email, and online portals
- Track daily job progress, and chase outstanding work and paperwork
- Delivering excellent customer service at all times
- Monitoring open jobs and aged work in progress
- Keep clients updated on job progress, delays and completions
- Assisting with documentation to support invoicing processes
Working Hours
- Monday–Thursday: 8:00 am – 5:00 pm
- Friday: 8:00 am – 4:30 pm
- 1-hour lunch break each day, with a ½-hour window for flexible finish time.
What You’ll Need
- Experience in planning and scheduling for remote and multi-site field engineers
- Strong telephone communication skills with a professional approach to clients and colleagues
- Good understanding of CAFM and helpdesk processes
- A solid understanding of customer needs and expectations, including SLAs and KPIs
- Ability to assist with escalations and site issues
- Proficiency with Office 365, including Excel and Word, plus strong general IT skills
- Strong administration and teamwork – essential
- Excellent customer service and interpersonal skills
- Strong multitasking, problem-solving, and organisational abilities
- Keen attention to detail
What We Offer
- Competitive salary £26-£29k dependent on experience
- A supportive and friendly team environment
- Ongoing training and professional development opportunities
- A varied workload with high-profile commercial clients
- Long-term job security with a well-established company and stable contracts
- Company pension scheme
- Onsite parking
How to apply
